+ How does payment work?

Payments for all our services are broken into two parts.

1. 50% non-refundable deposit - This payment is required to secure you project in our design calendar. Failure to do so may result to pushed start date and lost booking date. We do not reserve dates unless the 50% non-refundable deposit has been paid
2. Remaining 50% - Must be paid on the last before the launch date or project completion. The final project will not be passed to the client until the 50% remainder has been collected. Any additional fees during the project will be discussed and approved by the client before adding to the invoice.

+ Is the initial 50% refundable?

To secure your spot in the project schedule, all deposits are considered non-refundable as we schedule our calendar according to defined project deadlines. I want to make sure that I plan ahead of time so that I can give my undivided attention to each client I work with. This means that I will turn away clients during your scheduled project date. The initial deposit ensures that any clients I will be working with are serious with investing in the project.

+ What form of payment do you accept?

As of right now, I only accept Interac e-transfer as a form of payment for my services. Kindly send it to majjocson@gmail.com after you sign the proposal.

+ Do you have a payment plan?

Although we have a structured payment process, I would like to accommodate everyone one I work with if required. I offer 3 or 4 installment payment plans within the scheduled project timeline. All payments must be completed prior to the end project materials being sent. If you require a payment plan, please request this during our initial consultation.

+ Do I need to have content ready before we start?

All my services includes a content guide which will help you gather all the necessary information we need for your website. You need send all the written content and any images related to the project 2 days before the agreed start date. Failure to provide all necessary content will result to pushed start date and restart fee. This will be discussed and outlined on the proposal.

+ I want more pages or additional 3rd party integrations, how much will that be?

Pricing is based on specific number of pages and content. However I understand that you may require more pages or other content than what I advertise - no worries! We can discuss this further and create a custom pricing for your project. Please ensure to mention this during our initial consultation.

+ What platform will you be using to build my website?

I will be mainly using Squarespace and Shopify to build my clients' website. I believe that these platforms have the most versatile and user friendly platforms for most business owners. My goal is to create a website where you can have all the feautres that you need and can easily maintain the website after we work together. I recommend Squarespace for service-based owners and Shopify for product-based owners.

+ How much does Squarespace costs?

Please check out the link here

+ How much does Shopify costs?

Please check out the link here

+ Is the domain and hosting plan included in your price?

No, since this is a subscription, you will have to pay for this separately. I will guide you through this when we start.

+ I already have a website on Wordpress or Wix, how can I transfer my content to Squarespace?

It's not hard as it sounds! With our Website Design service, we will help you make that switch. Please see the add-on section for the details. Please ensure to let us know during our initial consultation about your current website.

+ Can you maintain my website after?

Unfortunately I am not taking any retainer clients. My website design service includes a training and PDF guide which you can refer to. This will include items such as how to add blog posts, edit content, etc. With that said, if you have a quick question, please do not hesitate to reach out!